Privacy Policy

1. Introduction

Welcome to AXORA — Africa's Growth Community. This Privacy Policy explains how we collect, use, protect, and manage your personal data when you use AXORA. By using AXORA, you agree to the practices described in this policy.

2. Who We Are (Data Controller)

AXORA is operated by Afrinnovators Group Ltd, based in Kigali, Rwanda. We act as the data controller for personal data collected through the AXORA platform.

3. Scope of This Policy

This policy applies when you:

• Visit the AXORA website (axora.africa)
• Create an account or join a community
• Participate in chats, courses, or events
• Use mentorship, consultancy, or paid services
• Communicate with AXORA support

4. Information We Collect

4.1 Personal Information You Provide

When you use AXORA, we may collect: full name, email address, phone number, profile information (bio, experience, education), payment details, and content you share (posts, comments, messages).

4.2 Community & Content Data

Because AXORA is community-based, we may collect: messages in chats, posts and comments, course progress and activity, and uploaded resources (documents, videos).

4.3 Device & Usage Data

We automatically collect: IP address, device type, browser information, pages visited, time spent on platform, and interaction behavior. This helps improve user experience and platform performance.

4.4 Cookies & Tracking Technologies

We use cookies to keep you logged in, remember preferences, and analyze usage. You can disable cookies in your browser, but some features may not work properly. See our Cookie Policy for full details.

5. How We Use Your Data

5.1 Provide Platform Services

Create and manage your account, enable communities, courses, and interactions, and process subscriptions and payments.

5.2 Improve User Experience

Understand how users interact, improve features and content, and personalize recommendations.

5.3 Community Engagement

Show relevant content and updates, and enable communication between members.

5.4 Security & Trust

Detect fraud or abuse, protect platform integrity, and enforce community guidelines.

5.5 Communication

Send notifications (updates, events, reminders) and respond to support requests.

6. How We Share Your Data

6.1 Service Providers

Payment processors, hosting providers, and analytics tools help us run AXORA and may receive necessary data.

6.2 Community Builders

When you join a community, your profile and activity may be visible to the community owner.

6.3 Legal Requirements

We may share data if required by law, government authorities, or legal processes.

6.4 Business Transfers

If AXORA is acquired or merged, your data may be transferred to the new entity.

7. International Data Transfers

AXORA may use global services (e.g., cloud hosting). Your data may be processed outside Rwanda or Africa, but we ensure appropriate data protection measures and secure handling of your information.

8. Data Retention

We keep your data as long as your account is active, as needed to provide services, and as required by law. You can request deletion at any time.

9. Your Rights

You have the right to:

• Access your personal data
• Correct your information
• Delete your account and data
• Restrict or object to processing
• Withdraw consent at any time

To exercise your rights, contact us at support@axora.africa.

10. Children's Privacy

AXORA is not intended for children under 13 years. We do not knowingly collect their data. If you believe a child under 13 has created an account, please contact us immediately.

11. Data Security

We protect your data using encryption, secure servers, and access controls. However, no system is 100% secure and we cannot guarantee absolute security.

12. Community Responsibility

AXORA is a community platform, so information you share in communities may be visible to other members. Be careful when sharing personal or sensitive information.

13. Changes to This Policy

We may update this policy. If changes are important, you will be notified via email or platform notification.

14. Contact Us